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Store Policies

All of our garlands and balloon tails are custom made to order.  Please allow 15 business day for your order to be created before posting.  Should you require a garland quickly, please contact us first to see if we can create it in time.

All of our garlands and balloon tails are for decorative purposes only and should never be handled by or left in the reach of children.

All of our orders are shipped via Australia Post with tracking, however we do not provided insurance, please contact us for a quote should you require this service.

Once your order has been shipped we will contact you to adivse of your order tracking number.  Please note however that once shipped Divine Drops takes no responsibility for any lost or damage during transit of your order.

International shipping is available however no tracking can be provided for this service and you should allow an additional 10 business day for shipping on to of the order process time.

Unfortunately, as all items are made to order we do not offer any exchanges or refunds due to change of mind, however if your order is incorrect we will happily refund you purchase if we have made a mistake.